Dimma automates your customer interactions via AI-powered voice calls and WhatsApp chats, turning every conversation into structured intelligence. Digivo sets it up and runs it for you.
Dimma is a solution that Digivo installs and manages for your business. It handles thousands of simultaneous customer interactions via AI-powered voice calls and WhatsApp messages, in English, Yoruba, Hausa, Igbo, and Pidgin, collecting structured data and delivering actionable reports.
We work with you to define your target audience, conversation scripts, survey questions, and language preferences. Dimma is trained on your brand voice.
Dimma launches your campaign, making thousands of calls or sending WhatsApp messages simultaneously. Real-time sentiment analysis runs on every conversation.
Every conversation is transcribed, analysed, and turned into structured data. You receive AI-generated reports with actionable insights within 48–72 hours.
Outbound and inbound AI-powered phone calls that sound natural, adapt to responses, and handle objections. Dimma manages entire call campaigns simultaneously.
Automated chat conversations on WhatsApp, meeting your customers on the platform they already use. Collect feedback, conduct surveys, and follow up at scale.
Dimma speaks English, Yoruba, Hausa, Igbo, and Pidgin. Each conversation adapts to the respondent's preferred language for higher completion rates.
Every conversation is scored for sentiment in real time. Understand how customers feel about your products, services, and brand at the moment of interaction.
Full conversation transcripts, structured data extraction, and AI-generated summary reports delivered within 48–72 hours of campaign completion.
Run campaigns targeting thousands of contacts simultaneously. Manage call lists, schedule deployments, track progress, and measure completion rates from one place.
Call thousands of customers post-purchase to collect product feedback, measure satisfaction, and identify distribution gaps across regions.
Replace expensive field teams with AI-conducted surveys. Reach respondents in their preferred language and collect structured data at a fraction of the cost.
Automate loan follow-ups, payment reminders, customer onboarding calls, and satisfaction surveys. Reduce operational costs while maintaining personal touch.
Conduct citizen feedback programmes, public health surveys, and community engagement campaigns across multiple languages and regions simultaneously.
Reach beneficiaries at scale for programme monitoring, impact assessment, and needs surveys. Dimma's multi-language support ensures no community is left out.
Dimma adapts to each customer's tone, language, and pace. Every conversation is structured, scored, and ready for analysis the moment it ends.
Natural conversation flow that adapts to customer responses in real time
Structured data extraction from unstructured conversations automatically
Full transcription of every call and chat for audit and compliance
Let Digivo deploy Dimma for your business. No software to install, no team to train. We handle the technology, you get the intelligence.
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